Popular Questions Answered
Are my card details safe if I use your site?
Yes, we accept payments only by PayPal and Google Checkout, both use
industry leading data encryption to keep your card details safe. At no
time do we come into contact with your card details, keeping your
information safe and secure.
Does this mean I have to have a PayPal account?
No, you
don't need a PayPal account
to send your payment. You can pay by Delta, MasterCard, Solo, Maestro
or Visa quickly and securely through PayPal without the need to have an
account.
How do I create a Google Checkout account?
Visit the
Google Checkout
page to sign up. Having an account allows you to purchase quickly and
easily from thousands of online stores and track your orders all in one
place. Google's fraud protection policy covers you against unauthorised
purchases
made through Google Checkout, your card details are not passed onto us
and you can even keep your e-mail address confidential if you wish.
Where's my order?
All our orders are processed with Royal Mail, wether this is standard service or recorded (at our discretion) This can take 1 to 5 working days. 90% do arrive the very next day but some can take longer. The majority of 'missing' orders have
in fact been left with neighbours or are at the local sorting office
awaiting collection, please check that this is not the case before
contacting us.
Do you have a privicy policy
We
use the information you provide only for the purpose of your order, we will
not pass any of your details onto anyone else. We do not at any time
have access to your card details. We will contact you only regarding
your order
.